Loan Aplplication

I called capitec customer service in cape town the first week in march by the time my edgars account was handed over with an outstanding balance of R2500.00 I was told by the consultant to pay a few installments and come back with proof of payment. I decided I was going to pay the full amount and got my receipt thereof. I called immediately the following week, I had been out on hold for almost an hour and the consultant advised she would get back to me. I waited almost 4 working days and decided I was going to call in only to be told my application was unsuccessful...*** man!!!!!!?????...My accounts are all in order, its only for compuscan to update there systems but I've got the proof. I am living with my parents still, I don't pay rent nor buy groceries. I demand a re-assessment. This is utter *******. if my application was unsuccessful why was I not notified regarding this matter.<br> <br> Contact me on *** / ***<br> <br> Ibtisaam Moses