LOAN AMOUNT INFLAUX -CALL CENTRE DIFFERS TO BRANCH AMOUNTS

I Rajan Moonsamy ********** 249086,inform you that im looking to close my Loan that I have with Capitec.

I was looking to obtain a settlement amount when I was offered a balance from the company over the phone and when I got a settlement I was much higher at the Branch.

With any service provider ,financial institute .A settlement amount is when the amount is reduced due to the customer is paying the loan details before the contracted end term

I will like to make a complaint as the information given in branch during the sign up process doesn't match up and I will need to be provided with a settlement amount excluding additional charges and intrest as interest is calculated for the full duration.

Please communicate with my daughter whos handling my finances Roxanne Chinanaynah on ********** 368