EP
Elize P
1 reviews | Active since Jan 2016
18 Dec 2019, 14:44
Loan agreement!!!!!
So i have a loan with Capitec Bank , we signed contract for Debit Order on the 25th. The last few month the debit order goes of as they like, okey so it did not bother me as my company did change payment dates and i get payed earlier, and as soon as my money is in account the debit order goes of... today they send me a sms and told me am in arrears as i did not pay my loan this month. I called them and told them i havend even got payed and that the contract stated 25th of every month and they told me its not true Iam sitting with the contract infront of me. They are breaking contract and puting my name as a bad payer!!!! Poor! Poor! Worst!!!!
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Replies (2)0
Replies (2)Capitec Bank's replyOfficial
18 Dec 2019, 16:34I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply18 Dec 2019, 16:34
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
19 Dec 2019, 11:44Hi Elize
We have been trying to make contact with you. Please return our call as per the sms sent.
Kind regards
Capitec Bank
We have been trying to make contact with you. Please return our call as per the sms sent.
Kind regards
Capitec Bank
Capitec Bank's reply19 Dec 2019, 11:44
Official
Hi Elize
We have been trying to make contact with you. Please return our call as per the sms sent.
Kind regards
Capitec Bank
We have been trying to make contact with you. Please return our call as per the sms sent.
Kind regards
Capitec Bank
