AS
Amanda S

1 reviews | Active since Nov 2017

04 Jan 2018, 18:20

Loan Agreement

Made an arrangement for my loan account but there's money being dected of which was not part of the arrangment I don't understand the reason for making an arrangment but they will not adhere to it. very disappointed at the service

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Replies (1)
Capitec Bank
Capitec Bank's reply05 Jan 2018, 12:23
Official

I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.

Keshia Nomdo will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.

Complaint Management

Capitec Bank