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Nee N

1 reviews | Active since Jul 2020

14 Jun 2017, 09:39

Loan Account

<p>I have a loan account with Capitec and i am on Debt Review, this account has had troubles from the beginning, not deducting payments wanting to hand me over, still the payments are not being deducted correctly, received a statement today without 4 moths payments on. This is terrible, how does your recons, please supply me with a decent statement or give me a decent disount settlement to get rid of this account, u are the poorest at recons how can u supply a client with a statement like this. I am going to hand u over to the ombusman, this cannot go on</p>

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Replies (1)
Capitec Bank
Capitec Bank's reply14 Jun 2017, 11:28
Official

I acknowledge your posting, and have referred it to Oscar de Villiers for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank