Loan

Capitec I am very much disappointed in you... I have been nothing but a loyal customer to you.. I recently took a loan and due to unforseen circumstances that are unpredictable in this life I have asked to decrease my loan payment, and I was declined such.. I am not asking for a payment break but a decrease in my payment.. how would I survive if you don't?? Is it better that every month end you don't find money in my account for payment rather than have the little that I can afford