Live Better App

Item: Capitec Bank
Rating: 1
Author: JJ L

Afternoon Capitec,

It seems that your Live Better App is full of errors e.g:

1) Partner Rewards - I only received R 1.00 reward for November. This is highly unlikely.

2) Live better savings - Under round-up, the app stopped at the 10th January with no updates further. Why hasn't it added all my other transactions until today?

Kindly investigate & rectify if required.

Please do not phone me under any circumstances, you may email me if you need to contact me.

Thanks very much.

Helpful (0)

Replies (2)

Capitec Bank's replyOfficial

16 Jan 2023, 18:12

Good day Jj

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards
Capitec Bank

Best regards,

Capitec Bank's reply16 Jan 2023, 18:12

Official

Best regards,

Capitec Bank's replyOfficial

24 Jan 2023, 16:25

Good day

Feedback has been sent to your e-mail address. Your matter will be closed. ***

You are welcome to contact us on ***if you need anything else.

Kind regards
Capitec Bank

Best regards,

Capitec Bank's reply24 Jan 2023, 16:25

Official

Good day

Feedback has been sent to your e-mail address. Your matter will be closed. ***

You are welcome to contact us on ***if you need anything else.

Kind regards
Capitec Bank

Best regards,