eS
elmarie S
1 reviews | Active since Jun 2014
04 Mar 2015, 13:55
LINE cutting and waiting two hours
I have been sitting at westgate capitec for the past two hours juts to activate online purchases on my account. Then a personal who came long after me just goes up to the consultant at number 4 and is assisted.
Helpful (0)
Replies (1)0
Replies (1)
Capitec Bank's replyOfficial
04 Mar 2015, 15:26Hello nmg1000,
Please accept my sincere apology for the experience that you had!
Candice Dawson will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Bianca Pieterse
Complaint Administrator
Capitec Bank
Please accept my sincere apology for the experience that you had!
Candice Dawson will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Bianca Pieterse
Complaint Administrator
Capitec Bank
Capitec Bank's reply04 Mar 2015, 15:26
Official
Hello nmg1000,
Please accept my sincere apology for the experience that you had!
Candice Dawson will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Bianca Pieterse
Complaint Administrator
Capitec Bank
Please accept my sincere apology for the experience that you had!
Candice Dawson will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Bianca Pieterse
Complaint Administrator
Capitec Bank