RP
Richard P

1 reviews | Active since Jun 2018

09 Apr 2021, 09:27

Life Sentenced For Settled Debt

I have just been informed by Capitec Bank on ***1 @ 08h55 that because I owed them R 800 rand 7 years ago that they have permanently put my account on hand over status. Even though the debt was settled. By the way they sold their bad debt which according to the NCR as I understand it is ******* due to the consumer protection act. Yet the write their own policies so what about the Banking Adjudicator and Ombudsman are they not suppose to be obedient to SA Law. Here is the kicker they deleted my credit report and have no background for me. I have been banking there 11 years. Also they have flawed their own Debicheck system as I rejected a debicheck 3 times yet they still allowed the debit which is unauthorized to go off. And we invest our hard earned money with them. Even people who commited ****** are released from prison and record annulled. For R800 rand I am serving a life sentence pathetic. O by the way the attorney they sold the debt to turned it into R 4700 which I am also sure is *******. Not a genius but there is a law about max amount may not surpass the principal amount. Capitec has ruined what I have worked so hard for for over 8 years. They through me to the wolfs and not even an apology. My credit record was last updated by them in 2017 when I queried it they deleted it. I am concerned because what about the people that lost their jobs during the Lockdown they will also be throughen to the masses of sharks. In my view I thank God for Bitcoin and Crypto. Time for the middleman to go

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Replies (2)
Capitec Bank
Capitec Bank's reply09 Apr 2021, 11:03
Official
Good day Richard

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank
RP
Richard P's update09 Apr 2021, 17:10
Reviewer Update
It breaks my haert that I have 11 years of struggle to Capitec. You dont even show compassion. Not 1 of you went out of their way to help. Yet you sell yourself as a Bank that assists. I am not saying this because I am the one that is being harmed. I am saying this because I would not have it in me to do this to anyone. God sees everything. I forgive you. I will move on and another bank will see my value. We are not just numbers on a page we are human beings.