sB
sibulele B
1 reviews | Active since Mar 2015
04 Mar 2015, 15:13
lies only
so they say they close at 5PM and 100s of customers get inside the bank and 2 hours later at around 7PM we were told systems are down they cant assisst and we were told to leave,no one even bothered to apologize for inconvinience we were just told to leave by one of the tellers
Helpful (0)
Replies (1)0
Replies (1)
Capitec Bank's replyOfficial
04 Mar 2015, 15:47Hello lelz,
Please accept my sincere apology for the inconvenience this matter has caused.
Oscar de Villiers will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Bianca Pieterse
Complaint Administrator
Capitec Bank
Please accept my sincere apology for the inconvenience this matter has caused.
Oscar de Villiers will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Bianca Pieterse
Complaint Administrator
Capitec Bank
Best regards,
Capitec Bank's reply04 Mar 2015, 15:47
Official
Hello lelz,
Please accept my sincere apology for the inconvenience this matter has caused.
Oscar de Villiers will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Bianca Pieterse
Complaint Administrator
Capitec Bank
Please accept my sincere apology for the inconvenience this matter has caused.
Oscar de Villiers will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Bianca Pieterse
Complaint Administrator
Capitec Bank
Best regards,