JM
Justin M
1 reviews | Active since Apr 2013
31 Mar 2023, 19:20
Lies lies lies
Lies lies lies... Reference number: ***
My name is Siphesihle, I will be investigating your Business Support service request and aim to resolve this for you by 31/03/2023.
QUERY STILL NOT RESOLVED.
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Replies (3)0
Replies (3)
Capitec Bank's replyOfficial
31 Mar 2023, 19:26Good day Justin
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply31 Mar 2023, 19:26
Official
Good day Justin
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
JM
Justin M's updateReviewer Update
31 Mar 2023, 19:30This is a generic reply and exactly what you did last time. Don't try fool me or the public by responding here. It's a joke.
If you took the time to read the complaint above you would see that I was allocated an official to assist and committed to a time line and did not fulfill that time line. Now you say another business day and it's Friday, which means I'll be contacted when? Monday? Then they will allocate 4 working days to resolve the query, and it won't be resolved, which takes us to Friday next week which is a public holiday, you will then add an additional business day, but wait Monday is also a public holiday. So for 3 weeks my query will not have been tended to or resolved. What an absolute JOKE!
If you took the time to read the complaint above you would see that I was allocated an official to assist and committed to a time line and did not fulfill that time line. Now you say another business day and it's Friday, which means I'll be contacted when? Monday? Then they will allocate 4 working days to resolve the query, and it won't be resolved, which takes us to Friday next week which is a public holiday, you will then add an additional business day, but wait Monday is also a public holiday. So for 3 weeks my query will not have been tended to or resolved. What an absolute JOKE!
JM
Justin M's update31 Mar 2023, 19:30
Reviewer Update
This is a generic reply and exactly what you did last time. Don't try fool me or the public by responding here. It's a joke.
If you took the time to read the complaint above you would see that I was allocated an official to assist and committed to a time line and did not fulfill that time line. Now you say another business day and it's Friday, which means I'll be contacted when? Monday? Then they will allocate 4 working days to resolve the query, and it won't be resolved, which takes us to Friday next week which is a public holiday, you will then add an additional business day, but wait Monday is also a public holiday. So for 3 weeks my query will not have been tended to or resolved. What an absolute JOKE!
If you took the time to read the complaint above you would see that I was allocated an official to assist and committed to a time line and did not fulfill that time line. Now you say another business day and it's Friday, which means I'll be contacted when? Monday? Then they will allocate 4 working days to resolve the query, and it won't be resolved, which takes us to Friday next week which is a public holiday, you will then add an additional business day, but wait Monday is also a public holiday. So for 3 weeks my query will not have been tended to or resolved. What an absolute JOKE!
JM
Justin M's updateReviewer Update
03 Apr 2023, 14:36Classic Capitec, phone me, put me on hold, cut me off, then don't call back.
JM
Justin M's update03 Apr 2023, 14:36
Reviewer Update
Classic Capitec, phone me, put me on hold, cut me off, then don't call back.