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mogorosijerimia M
1 reviews | Active since Apr 2016
27 Jan 2025, 14:01
License disc
It has been a month since I paid for my car license disc via Capitec app, it’s not a pleasure to inform you that even up until this day I haven’t received my disc, my car is parked because the license has expired. After countless calls countless complaints even today when I call Capitec no one can tell me what the s happening to my order. Last week Thursday Calino Van Der Ross called and promised to resolve the issue and keep me posted every step of the way, that gave me hope, the hope was short lived as today it’s Monday and he never provided any feedback or whatsoever. This leaves a bitter taste in my mouth. Remind me not to do any business with Capitec again
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Replies (1)Capitec Bank's replyOfficial
27 Jan 2025, 14:36Good day Jerimia
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply27 Jan 2025, 14:36
Official
Good day Jerimia
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
