GS
Gail S

1 reviews | Active since Nov 2010

20 Sept 2024, 13:06

Licence renewal Capitec -

I renewed my Vehicle licence on the 12/09/2024. Today is the 20th and I have had absolutely no feedback from Capitec. On querying the delivery I was told to contact Skynet but Capitec cannot provide any tracking number. I now have to drive without a licence as my licence has to be up by the 21st.

0
Replies (3)
Capitec Bank
Capitec Bank's reply20 Sept 2024, 14:12
Official
Good day Gail Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.
GS
Gail S's update21 Sept 2024, 12:32
Reviewer Update
Got a call from someone at Capitec yesterday . Then received an email saying that the problem was taking longer than expected and they would be in contact.. checked on Natis and licence was renewed but still no disc received so here I am stuck st hone as my 21 days is now up too.
GS
Gail S's update23 Sept 2024, 10:43
Reviewer Update
Still no response from Capitec