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Sophy T

1 reviews | Active since Feb 2020

04 Oct 2021, 09:20

*****

***** Capitec lies when they say it takes 3 to 7 business days to receive international funds in your account. Why don’t you tell the public the truth, the truth that it takes up to 2 to3 weeks, because that’s the experience am having with Capitec now. If you work overseas and want to receive your money here at home, please do not use Capitec, you will wait forever and ever before receiving your salary. Capitec I want my money and I am tired of calling forex call center just to hear same words everyday, ‘there’s no amount pending on your account’ and ‘it takes 3 to 7days’ it’s a lie, it’s been more than 14 days and this isn’t the first time, I’ve been having the same problem since my May salary till to this day. You do understand that I spent money to call you right? Give me my money. I cannot wait to close that account with you, stop forcing things, you cannot deliver when it comes to forex, you can’t

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Replies (1)
Capitec Bank
Capitec Bank's reply04 Oct 2021, 11:13
Official
Good day Sophy Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.Kind regardsCapitec Bank