RMGMG
Rochelle Mc Gear Mc Gear
1 reviews | Active since Feb 2019
24 Mar 2023, 07:18
**** **** OF A BANK CAPITEC THE WORST BANK IN SOUTH AFRICA
Yesterday 23.03.2023 I app**** for a loan at Capitec bank, which I have qualified for!! I submitted my documents a requested .... NO ONE AND I MEAN NO ONE INFORMED ME THAT MY SALARY should no be going into my savings acc (subaccount) under my Main account. Few hours later I received the call. My question is why wasn't I informed this at the beginning of the application. This is really annoying I have had so many issues with capitec before and yet I choose to stay with this BULL**** bank . What I cant understand why cant understand is why I cant transfer the money to my savings account and then it can get deducted... I have had it with capitec bank !!! BULL****!!
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Replies (3)
Capitec Bank's replyOfficial
24 Mar 2023, 08:24Good day Rochelle Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
Capitec Bank's reply24 Mar 2023, 08:24
Official
Good day Rochelle Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
RMGMG
Rochelle Mc Gear Mc Gear's updateReviewer Update
24 Mar 2023, 10:29CAPITEC!!! I want a reply today not the next business day !! TODAY PLEASE !! As I have been advised that the loan amount will reflect by Yesterday between 12.00 and 16:00 so please don't waist my time
RMGMG
Rochelle Mc Gear Mc Gear's update24 Mar 2023, 10:29
Reviewer Update
CAPITEC!!! I want a reply today not the next business day !! TODAY PLEASE !! As I have been advised that the loan amount will reflect by Yesterday between 12.00 and 16:00 so please don't waist my time
RMGMG
Rochelle Mc Gear Mc Gear's updateReviewer Update
27 Mar 2023, 07:07Dear Capitec Bank!!!
I am asking you nicely to inform me by the end of business day, why I was not informed by your agent Yolandi Khan that I will not be able to get the loan. I feel it is her duty to inform me !! Why didn't she check my statement ??? Why didn't see notice the money is going in to another account?? Why didn't she call me back to inform me??? I had to call back and was informed by another agent why I will not get the loan??? I want an answer about this by the end of business day. I am really ****ed off !!! This is not the first time I am having problems with this bank!!! Its either unfriendly staff members when you go into the branch that you have to deal with or **** like this!!!@!!
I am asking you nicely to inform me by the end of business day, why I was not informed by your agent Yolandi Khan that I will not be able to get the loan. I feel it is her duty to inform me !! Why didn't she check my statement ??? Why didn't see notice the money is going in to another account?? Why didn't she call me back to inform me??? I had to call back and was informed by another agent why I will not get the loan??? I want an answer about this by the end of business day. I am really ****ed off !!! This is not the first time I am having problems with this bank!!! Its either unfriendly staff members when you go into the branch that you have to deal with or **** like this!!!@!!
RMGMG
Rochelle Mc Gear Mc Gear's update27 Mar 2023, 07:07
Reviewer Update
Dear Capitec Bank!!!
I am asking you nicely to inform me by the end of business day, why I was not informed by your agent Yolandi Khan that I will not be able to get the loan. I feel it is her duty to inform me !! Why didn't she check my statement ??? Why didn't see notice the money is going in to another account?? Why didn't she call me back to inform me??? I had to call back and was informed by another agent why I will not get the loan??? I want an answer about this by the end of business day. I am really ****ed off !!! This is not the first time I am having problems with this bank!!! Its either unfriendly staff members when you go into the branch that you have to deal with or **** like this!!!@!!
I am asking you nicely to inform me by the end of business day, why I was not informed by your agent Yolandi Khan that I will not be able to get the loan. I feel it is her duty to inform me !! Why didn't she check my statement ??? Why didn't see notice the money is going in to another account?? Why didn't she call me back to inform me??? I had to call back and was informed by another agent why I will not get the loan??? I want an answer about this by the end of business day. I am really ****ed off !!! This is not the first time I am having problems with this bank!!! Its either unfriendly staff members when you go into the branch that you have to deal with or **** like this!!!@!!