Let the customer approve the debit for it to run

Thank you so much for your patience Sizakele 😊 I can see that you need assistance with disputing your debit order, and I completely understand how important it is to get this sorted as quickly as possible. I really wish I could dispute it for you from my side ❤️ However, kindly note that we’re unable to stop or dispute debit orders via this platform or through our call centre. The good news is that you can easily dispute it yourself on your Capitec app using the steps below: Log in to your Capitec app Tap on Transact Select Debit orders Choose the debit order you want to dispute Tap on Dispute Select the reason for your dispute Confirm the dispute I sincerely apologise for any inconvenience this may cause

Please kindly ignore the previous message — I sent it through by mistake. I truly appreciate your understanding.

We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank