HV
Hanco V
1 reviews | Active since Nov 2023
14 Jul 2024, 21:56
Legal Team is a Joke
My Capitec Business was wrongfully terminated. They told me if i have a problem to take it up with their Legal team by sending an email. I emailed a bunch of times now with no responses. This is a joke. I cant believe they call themselves professionals. NO Due Dilligence at all!!!
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Capitec Bank's replyOfficial
15 Jul 2024, 07:36Good day Hanco
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.
Capitec Bank's reply15 Jul 2024, 07:36
Official
Good day Hanco
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.
HV
Hanco V's updateReviewer Update
24 Jul 2024, 13:42Its now been 10 days and finally the legal team rep****. Their message read "Your below email and the bank’s letter to yourself dated 3 June 2024 (attached again for your ease of reference) refer. The bank’s position has not changed, and we consider the matter finalised."
The irony is that when my account was terminated it was explained that it was wrongfully done so as the reason for termination was an assumption which i then proved wrong. Anyways. This bank doesnt do its due dilligence, it doesnt care for its clients, and certainly would give it a -5 star review if i could. Absolutely terrible bank. No Client Care
The irony is that when my account was terminated it was explained that it was wrongfully done so as the reason for termination was an assumption which i then proved wrong. Anyways. This bank doesnt do its due dilligence, it doesnt care for its clients, and certainly would give it a -5 star review if i could. Absolutely terrible bank. No Client Care
HV
Hanco V's update24 Jul 2024, 13:42
Reviewer Update
Its now been 10 days and finally the legal team rep****. Their message read "Your below email and the bank’s letter to yourself dated 3 June 2024 (attached again for your ease of reference) refer. The bank’s position has not changed, and we consider the matter finalised."
The irony is that when my account was terminated it was explained that it was wrongfully done so as the reason for termination was an assumption which i then proved wrong. Anyways. This bank doesnt do its due dilligence, it doesnt care for its clients, and certainly would give it a -5 star review if i could. Absolutely terrible bank. No Client Care
The irony is that when my account was terminated it was explained that it was wrongfully done so as the reason for termination was an assumption which i then proved wrong. Anyways. This bank doesnt do its due dilligence, it doesnt care for its clients, and certainly would give it a -5 star review if i could. Absolutely terrible bank. No Client Care