Left to dry

I alerted Capitec within 30 minutes of transferring funds into a ******** account also Capitec, once at the Branch was told the amount was withdrawn and they(Capitec) has closed that account. Was told by the Consultant that there was ‘no way’ I can get my money back! Thousands gone, their ***** department did not even speak to me. The least I expected was to be given a lead where/who or Bank account the money was transferred to