tT
toastedsmith T
1 reviews | Active since Nov 2016
27 Sept 2021, 08:52
Left in the lurch because of no toll free number
I needed airtime for an urgent call and I got debited for my airtime without receiving any airtime. To make matters worse their customer care number is not a toll free number and their WhatsApp was useless.
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Capitec Bank's replyOfficial
27 Sept 2021, 09:44Good day Rory
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply27 Sept 2021, 09:44
Official
Good day Rory
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank