Lebogang from capitec in bloed mall PTA extremely rude towards me and my gf

So just an update regards to my last complaint regards to capitec. I got a call and I was told the branch manager will give me a call on Monday already it's Thursday today no one has called me as yet. I lost a very important deal on that day just because the front assistant decided to make me wait at the door after talking to me so rude and he allowed other people in .