RM
Rumanne M
1 reviews | Active since Feb 2022
05 Aug 2022, 09:55
Leaving Capitec bank!!
Capitec have just become a joke, 2 days now and their banking app is not working and it doesn't seem like they are doing anything about it.
Helpful (0)
Replies (3)0
Replies (3)
Capitec Bank's replyOfficial
05 Aug 2022, 10:22 Good day Rumanne
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply05 Aug 2022, 10:22
Official
Good day Rumanne
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
RM
Rumanne M's updateReviewer Update
05 Aug 2022, 13:36The app is not working and it says you know about the issue and yet instead of telling me when is it going to be fixed, some consultant will call me, for what?? Just fix the issue and that's it.
RM
Rumanne M's update05 Aug 2022, 13:36
Reviewer Update
The app is not working and it says you know about the issue and yet instead of telling me when is it going to be fixed, some consultant will call me, for what?? Just fix the issue and that's it.
Capitec Bank's replyOfficial
06 Aug 2022, 08:26Good day Rumanne Mphephu
We are aware of the current system issues impacting your banking experience.
Our App is currently unavailable and our IT team is working on fixing the issue.
Please continue to use your card to pay or withdraw cash.
We apologise for the inconvenience.
We are aware of the current system issues impacting your banking experience.
Our App is currently unavailable and our IT team is working on fixing the issue.
Please continue to use your card to pay or withdraw cash.
We apologise for the inconvenience.
Capitec Bank's reply06 Aug 2022, 08:26
Official
Good day Rumanne Mphephu
We are aware of the current system issues impacting your banking experience.
Our App is currently unavailable and our IT team is working on fixing the issue.
Please continue to use your card to pay or withdraw cash.
We apologise for the inconvenience.
We are aware of the current system issues impacting your banking experience.
Our App is currently unavailable and our IT team is working on fixing the issue.
Please continue to use your card to pay or withdraw cash.
We apologise for the inconvenience.