1 reviews | Active since Jan 2017

11 Jan 2017, 16:36

Lazy individuals

<p>I must say Capitec Bank in Walmer Park has to be the most unorganised branch I have stepped too, last year August or September I launched a claim, and was told I would be contacted, that never happened, I returned in December and was told the same sloppy story. 3 useless consultants assisted me by not assisting. Until today my claim hasn't been attended too. </p>

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Replies (1)
Capitec Bank
Capitec Bank's reply12 Jan 2017, 07:54
Official

I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.

Robin Klein will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved to your satisfaction.

Complaint Management

Capitec Bank