BS
Bulela S
1 reviews | Active since May 2023
07 Jul 2024, 01:39
Late Reversal transaction
I recently withdrew money at an ATM, however the money didn’t dispense from the ATM and I received a receipt stating the transaction failed and the money will be reversed into my account.
That was Tuesday 2nd July 2024. I haven’t received the reversal till today and I had withdrawn the money to sort my commitments. It’s almost a week now and my life is on pause.
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Capitec Bank's replyOfficial
07 Jul 2024, 08:32Good day Bulela
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply07 Jul 2024, 08:32
Official
Good day Bulela
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank