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nduma N

1 reviews | Active since Jul 2016

19 Nov 2023, 12:04

Last month I reported a matter to Capitec regarding ***** on my account

Last month I reported a matter to Capitec regarding ***** on my account. R50 goes off monthly on the 12th. Was told to go to branch change card and my matter will be investigated. I went to the branch got new card however the uber transaction is still going on this month it went on thr 13th since Sunday was a holiday. I still have not received any feedback from Capitec regarding the investigation or do they want me to close account rather

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Replies (1)
Capitec Bank
Capitec Bank's reply19 Nov 2023, 12:25
Official
Good day  

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank