1 reviews | Active since May 2016

20 May 2016, 14:06

Large sum cant be withdrawn in bank

<p>Good day Capitec.</p> <p> </p> <p>Way to make your clients feel safe! </p> <p>We had to withdraw a large cash sum and was told that we are not able to withdraw cash inside the bank and instead our limit was increased and we had to withdraw the money from a very busy ATM. We felt so unsafe while people queing behind us saw us withdrawing the amount of cash. </p>

0
Replies (1)
Capitec Bank
Capitec Bank's reply26 May 2016, 07:35
Official

I acknowledge your posting, and have referred it to Oscar de Villiers for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank