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venessa C
1 reviews | Active since Aug 2021
03 Aug 2021, 12:34
Lapsed policy
Worst service received to date. My policy was lapsed without notifying me. The consultant that assisted me was RUDE! They are just *****ing customers money total nonsense.
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Replies (2)
Capitec Bank's replyOfficial
03 Aug 2021, 12:39Good day Venessa
Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply03 Aug 2021, 12:39
Official
Good day Venessa
Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
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venessa C's updateReviewer Update
13 Aug 2021, 12:36I am happy that Capitec was able to resolve my query professionally and effectively.
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venessa C's update13 Aug 2021, 12:36
Reviewer Update
I am happy that Capitec was able to resolve my query professionally and effectively.