MB
Mzukiseni B
1 reviews | Active since Sept 2015
01 Sept 2015, 10:00
Lack of Professionalism
Capitec by far has the worst service and lack of professionalism I have ever experienced. 30/11/2015 I switched from my other bank to Capitec. I personally went to the Oxford Street Branch in East London to sort out my debit and stop orders. All the orders were successful eccept for one
Helpful (0)
Replies (1)0
Replies (1)
Capitec Bank's replyOfficial
03 Sept 2015, 09:10Hello konvictmzu@,
Please accept my sincere apologies for the frustration which you have endured as a result of this incident.
Nazeemah de Vries will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Complaint Management
Capitec Bank
Please accept my sincere apologies for the frustration which you have endured as a result of this incident.
Nazeemah de Vries will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Complaint Management
Capitec Bank
Capitec Bank's reply03 Sept 2015, 09:10
Official
Hello konvictmzu@,
Please accept my sincere apologies for the frustration which you have endured as a result of this incident.
Nazeemah de Vries will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Complaint Management
Capitec Bank
Please accept my sincere apologies for the frustration which you have endured as a result of this incident.
Nazeemah de Vries will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Complaint Management
Capitec Bank