Lack of knowledge.

Every month a few days before my salary is deposited into my account i have issues login to internet banking, its like i'm prevented from doing schedule payments and transfers, every month i have to go into a branch to have this issue sorted out debit orders already went off my account which is not right and on top of that i need to have data on my phone before they can assist me. I am getting paid on the 25th of each month but debit orders go off on the 23th of each month before i even know my salary is in the bank. I demand that this issue be sorted out today or i will be force to open an account some where else.