TP
Tamara P
1 reviews | Active since Apr 2019
20 Jun 2019, 20:39
Lack of interest of urgency
Gautrain recently had an online error which deducted money and couldnt load onto our cards.
They have given Capitec the go ahead to reverse the amounts of R443 & R343 as i have no money for travels to work
Capitec did not see this urgency and as a result I have missed a day of work and another 2 more on its way
Highly disappointed with whom im banking with
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Replies (1)
Capitec Bank's replyOfficial
21 Jun 2019, 08:57I acknowledge your posting, and have referred it to Tanya de Klerk for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's reply21 Jun 2019, 08:57
Official
I acknowledge your posting, and have referred it to Tanya de Klerk for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank