Lack of customer service

On the 12th September 2024 an amount of R120000 was deposited to my Capitec account by a client I had sold my vehicle to. Capitec immediately put my funds on hold. I called them and they advised that I send a copy of my ID, proof of payment and an affidavit stating how I got that money but there was no communication there after.

I also tried their WhatsApp method and I was told the same thing. I went to the branch but still they haven’t assisted me.

I would never recommend anyone to bank with Capitec! Period!