EW
Elmarie W

1 reviews | Active since Nov 2018

20 Mar 2021, 10:43

Lack of competence

Good Day. This is my 10th complaint about Capitec Bank. I send an email 2 weeks ago without any response. Capitec has *********** people working for them. Send incorrect data to the credit bureaus .The service from customer services is poor.I have to complain all the time. Please give your staff training

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Replies (1)
Capitec Bank
Capitec Bank's reply20 Mar 2021, 11:05
Official
Good day Elmarie

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards

Capitec Bank