TP
Tauriq P

1 reviews | Active since Oct 2021

12 Oct 2021, 11:06

Lack of Communication

Capitec has delivered poor service with regards to assisting me with a loan. I have tried to get into contact with them a numerous amount of times but they keep redirecting me to automated voice messages and tell me their consultants are too busy. They have started the process but i have not been able to go further for the past week now.

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Replies (1)
Capitec Bank
Capitec Bank's reply12 Oct 2021, 11:44
Official
Good day  Tauriq

Thank you for letting us know of your concern, and for your patience while we explore this matter. 

We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank