lack of acknowledgement from Consultants

This morning I went to Capitec at Randburg square , as early as I could to avoid long queues in the branch , I was the first with the tag 001 . At that time I still had to wait , while some consultants were grouped in 3 and another was strolling around the branch (they saw me but chose to carry on with the stroll), oh and the cleaner was still busy with the floors at 08:10am !!Eventually I asked the floor advisor what time they open seeing as to I was not being assisted and really had no time to wait as it is my working hours I am wasting . That's when I got assisted , as much as I received service but the lack of acknowledgement from your staff is appalling