KZN branches service holding you back from 5 stars

The fact that 95% of South Africans own a Capitec account should say it all, you're good. Call center agents, 100% good. The reason I'm not giving you 5 star though is because of your employees at your branches in KZN, yoh 😤 I sometimes think that you pull these people from their homes by force, The only time I'm well treated at Capitec is when I'm in JHB. but don't worry, from now on I'll report these people, one by one.