EM
Earl M

1 reviews | Active since Sept 2016

24 Dec 2025, 08:55

Kirstin is amazing!

I would like to applaud Kirstin's customer service at the Capitec Bank Pavilion branch. She was polite and empathetic towards my situation, which was a very frustrating one to say the least. She went over and above her duty and kept to her promise by keeping me updated on the resolution of my request. Kirstin, I wish you all the best in your career and hope that the 'higher ups' see what an asset they have at Capitec Bank. Thank you for everything and merry Christmas to you and yours.

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Replies (1)
Capitec Bank
Capitec Bank's reply24 Dec 2025, 10:35
Official
Good day Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.