TL
Theona L

1 reviews | Active since Aug 2017

30 Oct 2017, 18:01

Kgomotso at Horizon Shopping centre-You are A Golden Capitec Star!

My bank card got stuck in the atm on Monday morning while requesting money & the machine went totally blank on me for more than 5 mins. Luckily there was a branch just there about to open. Kgomotso helped me get a new card with a smile on her face & assured me the other card would be blocked & my a/c was safe. I was panicking like there was no tomorrow but left the bank smiling because of her. Thank you!. Capitec should have more staff like you !!

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Replies (1)
Capitec Bank
Capitec Bank's reply17 Nov 2017, 10:11
Official

Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.

I will pass on your kind words to Kgomotso , we trust that your future association with Capitec Bank will continue to live up to your expectations.

Complaint Management

Capitec Bank