KGBC***

I had a Capitec loan that was handed out. I didn't know I had an outstanding amount of R800+ and the account was handed over to KGB. I only found out when I tried to apply for a loan on the app, the message was that I cannot go to the third step as one/more accounts have been handed over. I then followed up and got the KGB contacts, the amount was the R2300+

I paid the amount and got the full payment letter, I then called the Capitec line ***, the consultant advised that the status cannot be changed even though the account is now cleared. I am working very hard to build my credit record because I will need a certain amount to start a project late next year. If Capitec will not clear this or be helpful then I am ready to jump ship. The relationship will be on from one side moes.

Emails to *** bounce back!