Kenneth Mackay

My account was deducted twice on the 27 February 2020, around 19:24. I went to the bank the next day to inquire, they could help me asked me to come back about four times. The last time i told them i am using money to go up and down so i would like the matter resolved because i wane use the money, they made me sit the for more then two hours saying their phones are not working and i need to come back or go to another bank, I offered my phone for them to use few minutes later they said they making another plan. A hour past not helped. In a sense that they dont care about me anymore end up leaving and stil waiting for the money to be reversed. Now i am sitting home unable to buy electricity or food. Thank you capitec that was the worst experience i ever had capitec thorntree a shosanguve block xx.