BM
Betty M

1 reviews | Active since Feb 2024

22 Apr 2024, 20:40

Keep your accounts, and give me my money.

I wish ,I could have an option to attach screenshots,since February I have been waiting for my account to be unlocked..am tired of capitec apologizing for what what they do to me,am tired of their **** apologies, I want my money...

Please can you improve on how you talk to your clients..stop making **** apologies, stop blocking people's accounts with their own money locked...

Capitec doesn't care about their clients..if there is something related to *******ion, they should alert their customers before just blocking....I used that account for my daily needs....now am desperate I can't even receive money from anyone as everyone around me is using capitec...I've accepted that you want to stop me from using your account...but please give me my R700

It's not like I received millions that are suspicious...please give me my money...I need a publicity where I can expose all your non working agents with their **** apologies I have all proof you said I should provide...you undermined me a way too much....

0
Replies (1)
Capitec Bank
Capitec Bank's reply22 Apr 2024, 20:42
Official
Good day Betty
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank