KH
Karabo H

1 reviews | Active since Dec 2013

02 Jul 2015, 10:11

Kb Deserves a raise and a promotion

Yesterday I visited the bank to open a new account. For one, considering it was month end this was done in less than 10 minutes. <br> <br> By the time I left the bank, I had been assured of how secure my money will be, given proof that no one can **********ly access my account, what I will be charged, what Capitec believes in as far as customer service and their vision and mission, how they intend to keep their promise to me as a client, how the bank ensures I gain interest in having my money saved with them and what options I have with linking my account. <br> <br> Keabetswe left me without any questions regarding the account, the bank, safety and security, they have my current picture for as and when I opened the account meaning with so much ***** I rest assured it is achieved in their records. I can access my account without my ID book, because I travel with what's more secure, my finger prints. I was welcomed to the bank by the manager, my very first at any bank.<br> <br> This guy should be in the Sales department. Capitec should take care of this one, AMAZING SERVICE EVER! <br> You truly deserve a Bells

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Replies (1)
Capitec Bank
Capitec Bank's reply02 Jul 2015, 13:16
Official
Hello karaboh,

Thank you for your feedback! Capitec Bank has established a reputation for delivering excellent service. I am pleased to hear of your delightful experience.

I will pass on your kind words to Keabetswe Pholose and trust that your future association with Capitec Bank will be long and pleasant.

Complaint Management
Capitec Bank