HMLG
Hans Monique La Grange

1 reviews | Active since Feb 2018

15 Feb 2018, 12:34

***A BANK

YOU CANT DRAW MONEY INSIDE THE BANK THEY DONT GO THE EXTRA MILE FOR A CLIENT REGARDLES OF YOUR STATUS YOU HAVE SIGNING POWER BUT ITS JUST NOT THE SAME AS HAVING SIGNING RIGHT WITH ANY OTHER BANK AS YOU DONT HAVE A SAY OR CANT DO ANYTHING WITH THAT ACCOUNT YES THEIR BANK CHARGES ARE LESS BUT THATS IT ITS A **** BANK. REALLY DISAPOINTING SERVICE AND EVERYTHING ELSE.

0
Replies (2)
Capitec Bank
Capitec Bank's reply15 Feb 2018, 13:33
Official

Please accept my sincere apology for the frustration you experienced as result of this incident.

Viwe Bokveldt will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.

Complaint Management
Capitec Bank

Capitec Bank
Capitec Bank's reply19 Feb 2018, 14:21
Official

Good day Ms La Grange

As discussed telephonically, I trust that your issue is now resolved.

Viwe Bokveldt

Complaint Management

Capitec Bank