*** SERVICE

I AM SO APPALLED BY CAPITEC I UNDERSTAND ITS COVID THIS.... COVID THAT..... ,WE USE THEIR BANKING APP & USSD CODES ONLY TO BE ****MED OR RECEIVE NOTHING,I BOUGHT R100.00 WORTH) AIRTIME BECAUSE I URGENTLY NEED TO USE IT HENCE BUYING THROUGH THE BANK & ITS NOT RECEIVED , I CALLED YOUR CALL CENTER ONLY TO HOLD FOR 30 MIN MEANING FROM THE R100.00 I BOUGHT I WILL HAVE TO USE R50.00 EXTRA BECAUSE OF HOLDING FOR YOUR USELESS SERVICE WHY DOES YOUR SYSTEM ALLOW ME TO BUY WHAT YOU DO NOT HAVE & PREVIOUSLY BOUGHT R20.00 AIRTIME WHICH I DID NOT RECEIVE AM ALSO WORKING UNDER COVID CONDITIONS BUT AM ABLE TO GIVE EXPECTED SERVICE TO MY CLIENTS. THIS IS BULL**** GIVE BACK MY MONEY