Justin Isaacs - Complaint turned into a compliment.

I would like to say A VERY BIG THANK YOU to a gentleman by the name: Justin Isaacs, for his speedy response and the manner in which he conducted himself when helping me with a dilemma I recently encountered with money being withdrawn but not coming out if the ATM abut SMS' s went off - I was told that the matter would be resolved in 14 days but thanks to him it was resolved in just 24/30 hours and I am really grateful to him and the lady that I submitted the complaint with at complaints management, I was very pleased with his and I am eternally grateful, he took it upon himself to sort out this query and treated it like it was his problem that he was dealing with together with the lady that I submitted the complaint with telephonically, ALL THE BEST TO THEM!