SN
Sanele N

1 reviews | Active since Jul 2012

21 May 2025, 05:32

Just pathetic

Why does it take more 10 days to release a hold when you can clearly see the transaction was duplicated and was done within minutes of each other. Terrible customer service…ref ***

0
Replies (1)
Capitec Bank
Capitec Bank's reply21 May 2025, 07:52
Official
Good day Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.