KB
Kyle B
1 reviews | Active since Oct 2015
27 Oct 2015, 16:51
Just Not Intrested
I decided to attend a walk in branch On the 25/10/2015 ( Sunday ) for a loan to be processed due to the fact , 6 months ago, ( MAY to OCTOBER )I app**** for a loan there after my last deduction for the loan was the 25th October 2015,I made my way to the walk in branch at Trade Route Mall, To request for a new loan as I my accounts and completed a previous loan at that branch , that took 10 minutes to be processed,,,,,<br> Iv been there before the doors opened at 9
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Replies (1)Capitec Bank's replyOfficial
28 Oct 2015, 08:33Hello Mr Botha,
Please accept our apologies for the poor service experience you had!
Richard Sofisa will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Complaint Management
Capitec Bank
Please accept our apologies for the poor service experience you had!
Richard Sofisa will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Complaint Management
Capitec Bank
Capitec Bank's reply28 Oct 2015, 08:33
Official
Hello Mr Botha,
Please accept our apologies for the poor service experience you had!
Richard Sofisa will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Complaint Management
Capitec Bank
Please accept our apologies for the poor service experience you had!
Richard Sofisa will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Complaint Management
Capitec Bank
