Just as inhumane as the rest!

Please explain to me how a client is supposed to stop their ****** bank card if they have no way of communicating? All the phones I had was ****** along with my wallet and bank card at 17:15 on Monday 27 Jan 2020, I had no way of contacting the bank or even to phone the police. R4000.00 was taken out of my account in an area I have never used my card before on the same day it was ****** 15min later. I WANT MY MONEY BACK! The circumstances was out of my control and I had no way to stop the card. If you refuse to refund my money I will open a ******** case against Capitec themselves seeing as they allowed a DEBIT card to go into a NEGETIVE balance which the bank should have stopped as debit cards should not have the ability to go into a negative in the first place. In stead of telling me the **** reasons why you are not refunding me, spend your time pulling the video from your bank cameras so the police can get identities of these ****bags who clearly has their ways of getting around pin numbers! I have never written my pin number down or saved it on my phone where it can be found. furthermore this is the first bank I have ever heard of given 5 attempts at a pin before the card is blocked, maybe if you followed the other bank's rules of 3 attempts my money would still have been save.