PZ
Penny Z

1 reviews | Active since Sept 2018

05 Oct 2020, 10:44

Judgment

28 May 2020 I paid my last installment and my account was paid up. 1 October 2020 Capitec adds a judgment against my name on the very same account. I've been calling in multiple times no one knows who I must talk to or which department! I am left with a judgment against my name for an account I have paid off 5 months ago! I regret ever being part of this company both as an employee and as a client!!!

0
Replies (1)
Capitec Bank
Capitec Bank's reply06 Oct 2020, 07:54
Official
Hi Penny

I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank