Joyously taken care of

Item: Capitec Bank
Rating: 5
Author: Sibongile M

I can do my banking easier and one day before the Lockdown I forgot my purse at home and I need their money.. I went to the branch to ask since they don't have cardless banking and to my joyous surprise I can send cash through the Capitec banking app which I can go get at any ShopRite, Checkers, USAVE using the number and pin I have.. that was awesome..but please can you have investment options on the App for those who want to invest..

Helpful (0)

Replies (2)

Capitec Bank's replyOfficial

08 Apr 2020, 14:36

Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.

We trust that your future association with Capitec Bank will continue to live up to your expectations.

Complaint Management
Capitec Bank

Capitec Bank's reply08 Apr 2020, 14:36

Official

Capitec Bank's replyOfficial

08 Apr 2020, 16:55

I acknowledge your posting, and have referred it to Complaint Management for immediate attention.

Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank

Capitec Bank's reply08 Apr 2020, 16:55

Official