LG
Lucasta G

1 reviews | Active since Mar 2015

10 Jan 2019, 09:02

JOB WELL DONE!!

Good day

I would just like to take the time to thank the call centre agent who assisted me on a call this morning Siyasanga Siphunzi call ref: ********** 0. She was most helpful and patient throughout my call and really assisted me with integrity. Thank you Siyasanga for making y experience so easy and pleasant i was able to hear in your voice that you were not annoyed whilst chatting to me and that you really wanted to assist me and that you enjoy your job!! You went beyond the call of duty to teach me how to use the mobile app and also assisted with my initial query i salute you for a job well done keep it up!!

0
Replies (1)
Capitec Bank
Capitec Bank's reply10 Jan 2019, 10:45
Official
Good day 

Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.

I will pass on your kind words to Siyasanga Siphunzi, we trust that your future association with Capitec Bank will continue to live up to your expectations. 
Complaint ManagementCapitec Bank