RT
Rejoice T

1 reviews | Active since Sept 2018

11 Sept 2018, 00:04

I've hit them with a lawsuit

Capitec bank is the most generous bank I've ever encountered. They gave my former partner my personal information when he called after making an incorrect payment to my acc. They told him it's a civil matter so he should contact me himself & they gave him my new details. PRIVACY to client information is not their priority as they infringed my information then they become cops & gave me advices such as "get a protection order against that ex bf of yours" I guess they are mandated to say & do as they please.

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Replies (1)
Capitec Bank
Capitec Bank's reply11 Sept 2018, 08:54
Official

I acknowledge your posting, and have referred it to Nondi Tsholoba for immediate attention.

Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank